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Business Insurance Position - State Farm Agent Team Member

Full Time in Knoxville - TN

Responsive recruiter
Replies within 24 hours
Benefits
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
About the RoleWe are growing and looking to add a Customer Service Representative to support our business / commercial insurance clients. This role is ideal for someone who enjoys building relationships, solving problems, and learning the business side of insurance.
You do not need prior insurance experience — we will train the right person. However, you must be willing to obtain your insurance license (we will guide you through the process).
If you are detail-oriented, organized, and enjoy helping business owners protect what they’ve built, this could be a great opportunity for you.
What You’ll Do
  • Support business / commercial insurance clients with policy changes, renewals, certificates, and coverage questions
  • Communicate with business owners via phone, email, and in-person interactions
  • Assist with processing endorsements and policy updates
  • Help prepare renewal reviews and coverage summaries
  • Work closely with the sales team to ensure smooth onboarding of new commercial clients
  • Maintain accurate documentation in agency systems
  • Provide proactive service to help clients understand risk and protection options
What We’re Looking For
  • Strong communication skills and a professional demeanor
  • Ability to manage multiple tasks and stay organized
  • High attention to detail
  • Comfortable learning technical information and discussing coverage
  • A team-oriented mindset with a willingness to grow
  • Bilingual Spanish preferred
Compensation $35,000.00 - $50,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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