Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Billy

Billy

February 22, 2025

5  out of  5
rating by Billy
"Awesome customer service, Very professional and knowledgeable of the best insurance plans that fit my family needs. Special shout-out to Katelyn Holland my agent she listened to my needs and help me with my home and auto insurance . I was with my last insurance company for 30+ years and Katelyn beat the price and better plan. Thanks Katelyn Holland at Ryan Nichols State Farm Agency in Knoxville Tennessee!!!! Thanks, Billy Smallwood"
Profile photo of Vicente Hernandez

Vicente Hernandez

February 21, 2025

5  out of  5
rating by Vicente Hernandez
"Mucha amabilidad y ayuda con gran conocimiento de su trabajo"
Profile photo of John Mosier

John Mosier

February 20, 2025

5  out of  5
rating by John Mosier
"I really enjoyed doing business here they were more than helpful and they got me took care of and ready to be on the road in no time and I would like to thank Ali for the time she took helping me get everything done"
We responded:
"Thank you for your business! "
Profile photo of Luisa López

Luisa López

February 15, 2025

5  out of  5
rating by Luisa López
"Excelente servicio me atendió Helen"
We responded:
"Thank you!"
Profile photo of Coty Evans

Coty Evans

February 11, 2025

1  out of  5
rating by Coty Evans
"This is the absolute worst State Farm agency there is. I was promised a call back for coverage when I traded my vehicle in on my new one after speaking around noon. I call back at 5 and they closed. So I was left stranded after already taking possession. It has been a week now and they still can’t tell me how much it’s going to be or have my new vehicle added. This has made multiple times this has happened. Last time it took 3 weeks for this agency to get me covered. Unfortunately after being with State Farm for quiet a long time I am canceling and moving my policy to a company that has at least a sliver of respect for their customers."
Profile photo of Joshua Rabtoy

Joshua Rabtoy

January 31, 2025

5  out of  5
rating by Joshua Rabtoy
"Service was amazing! Rates were incredible!! If I could rate 1000 stars I definitely would. Thank you so much for helping me get coverage so I could get on the road safely. You guys are definitely the best and I'm gonna recommend you to anyone who will listen!"
We responded:
"Thank you so much! We appreciate your business! "
Profile photo of Robin Harp

Robin Harp

January 25, 2025

5  out of  5
rating by Robin Harp
"Yvonne Murray and Greta Wattenbarger of the Ryan Nichols State Farm Team and Whitney Long (State Farm Claims Department) are top-tier employees. They were responsive, helpful, and professional in helping us manage our claim. Very positive experience!"
We responded:
"Thank you so much! really appreciate you!"
Profile photo of Blake Easley

Blake Easley

December 18, 2024

5  out of  5
rating by Blake Easley
"Ali was so helpful getting pet insurance added & took the time ti answer all my questions. Even followed back up on a few questions she couldn’t answer right away which made me feel heard & valued. Thanks so much!!!"
We responded:
"We appreciate you!!!"
Profile photo of Jordan Jennings

Jordan Jennings

December 12, 2024

5  out of  5
rating by Jordan Jennings
"My experience with statefarm has been amazing."
We responded:
"Really appreciate this! Thank you for your business!"
Profile photo of Marty Edmonds

Marty Edmonds

December 11, 2024

5  out of  5
rating by Marty Edmonds
"Eager to help in anyway, searched for multiple discounts and very informative. Throughly helped with all my needs. Would definitely recommend!"
We responded:
"wow! Thank you for your business!"
Profile photo of Daniel Smiddy

Daniel Smiddy

December 10, 2024

5  out of  5
rating by Daniel Smiddy
"Great experience switching to State Farm! Saved several hundred dollars as well!"
We responded:
"Thank you! appreciate you!"
Profile photo of Luis alberto herman herman

Luis alberto herman herman

December 9, 2024

5  out of  5
rating by Luis alberto herman herman
"Excellent"
We responded:
"Thank you so much! we appreciate your time and business. "
Profile photo of Daking1959

Daking1959

December 5, 2024

4  out of  5
rating by Daking1959
"I’ve been with Ryan Nichols for several years. No complaints, very helpful"
We responded:
"we appreciate you!"
Profile photo of Jamie Smith

Jamie Smith

December 4, 2024

5  out of  5
rating by Jamie Smith
"Fast and easy and great customer service!!"
We responded:
"Thank you!!! Appreciate your business!"
Profile photo of Tony Myers

Tony Myers

November 25, 2024

5  out of  5
rating by Tony Myers
"I was able to get my quote for a new policy within minutes, and I was very impressed with the service Ollie provided; and looking forward to bundling with home insurance very soon. I HIGHLY recommend this State Farm agency for sure! 100%"
We responded:
"Thank you so much! we are so glad you had a good experience with our office! "
Profile photo of Carolyn S.

Carolyn S.

November 21, 2024

5  out of  5
rating by Carolyn S.
"Ali from State Farm was absolutely wonderful in helping me get insurance. She was well informed and extremely nice. I recommend this agency for all your insurance needs. Thanks!"
We responded:
"Thank you so much! we appreciate your business. "
Profile photo of Corey

Corey

November 19, 2024

5  out of  5
rating by Corey
"Ali matteson did an awesome job at getting me a good deal for my coverage. She is beautiful , sweet , kind , and really good at her job. I was very impressed at how quick she got me in and out. Even while Ali was training a new hire she was still able to get everything done effiecently and get me the best deal possible. I was very satisfied and would highly recommend giving her a well deserved raise. Thank you Ali and state farm."
We responded:
"Thank you so much! "
Profile photo of Nichollas Horton

Nichollas Horton

October 16, 2024

5  out of  5
rating by Nichollas Horton
"Ali gave me a bundle quote that was perfect for me and it was initially we didn't have to go back and forth. I really appreciate that"
We responded:
"Thank you so much! We appreciate your business. "
Profile photo of Peggy Northern

Peggy Northern

October 15, 2024

5  out of  5
rating by Peggy Northern
"I really needed help due to heart surgery and I have been struggling to get caught up and Alex really helped me out with this. He's a really great and caring person. I love my State Farm people ❤️"
We responded:
"we appreciate you!!!!"
Profile photo of Phillip Smith

Phillip Smith

October 7, 2024

5  out of  5
rating by Phillip Smith
"Thank you Alex for all of your help!!"
We responded:
"thank you! we appreciate your business"
Profile photo of Erich Luis Legrá Sanamé

Erich Luis Legrá Sanamé

September 19, 2024

5  out of  5
rating by Erich Luis Legrá Sanamé
"Me atendió Helen. Maravilloso servicio."
We responded:
"Thank you so much! It's our pleasure "
Profile photo of Randy Overbey

Randy Overbey

September 16, 2024

5  out of  5
rating by Randy Overbey
"Helen was awesome thank you so much"
We responded:
"Thank you so much! it's a pleasure. We appreciate your business. "
Profile photo of Carol Bishop

Carol Bishop

September 11, 2024

5  out of  5
rating by Carol Bishop
"Very nice office everybody's so helpful I enjoy talking with them"
We responded:
"Thank you so much! it's a pleasure. We appreciate your business."
Profile photo of Angel Hernandez

Angel Hernandez

September 10, 2024

5  out of  5
rating by Angel Hernandez
"Muy buena atención!"
We responded:
"Thank you so much! it's a pleasure!"
Profile photo of kimberly allen

kimberly allen

August 29, 2024

5  out of  5
rating by kimberly allen
"very very nice people very easy to get this insurance very good deal thank you very much good good company and employee to help me with really great too I recommend them"
We responded:
"Thank you so much! We appreciate your business."